Answers & Questions

From basic inquiries to intricate details, we've collated the most common queries from our user base.

All prices are in Euros.

Accepted payment methods are Paypal, Visa, Visa Electronic, MasterCard, Maestro, JCB, American Express, Discover, Diners Club, Klarna

We offer free and premium shipping on all orders placed on our website.

It usually takes 2-5 working days to arrive after order confirmation.

Get all your package information with our tracking number

Yes, you can get a refund within 15 days of purchase. Please note that you must comply with our returns policy to receive a refund. You can also contact us at for general questions.

We offer a 100% money back guarantee if you return a defective item within 15 days. Please note that any items must meet our conditions to meet return criteria. Please visit our returns policy page to understand better.

Contact official customer service via for refund.

We do not charge a restocking fee for returns.

Return shipping costs must be borne by the customer.